Free Shipping on ALL Orders

How long does delivery take?

After you place the order, we will ship out the parcel by DHL, FedEx, or UPS in about 1–3 days. The delivery time for DHL is 3–12 days. 

What countries do you ship to?

All the products on our website are free shipping by express worldwide; we don’t express to countries where it is hard to clean the customs, for example, Peru, Turkey, etc. 

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

Warranty 

This product is covered under a manufacturer's warranty if it fails after the initial 30-day return period. 

This warranty does not cover damage caused by the following:

Accident, misuse, error operation, or alteration; Servicing by unauthorized persons; Connection to incorrect power sources; Use with unauthorized accessories

All implied warranties, including but not limited to implied warranties of fitness and merchantability, are limited in duration to one year from the date of the original purchase. If your product turns out to have a defect during its warranty period, we will supply the new device for you for free or repair it for free. You just need to pay for the express charge. We reserve the right to explain whether the damaged machine should be replaced or repaired free of charge. Please email info@healthcaremarts.com and let us know what we can do to help you.